Similar to other reviewers on here, my experiences with AtHearth have been above and beyond. I heard about them from a colleague who referred me to Nao and the team at AtHearth. From the first email I sent to Nao he was responsive, informative, knowledgable, and quick to respond to every request. I met with other real estate agents, and as being a foreigner in Tokyo, it's always a struggle to find a place. Nao and the AtHearth team simplified everything and quickly got me into an amazing, new, and affordable apartment. Nao was able to negotiate some of up upfront costs and then set up the utilities for me as well. Even when there were issues from the building company, Nao worked them out and was always working for me (the customer). Having experience with other real estate companies, if you're an expat moving to Japan and looking for an apartment, I would recommend reaching out to AtHearth first and they will take care of all of your needs. Thanks Nao!!